PSM #15: Negotiation — Notes

Communications, problem solving Comments (0)

Following are the program notes for PSM15: Negotiations.I have made the transition to the Apple iMac from Windows and am working through the best way to publish this information. For those of you that know your way around the Apple environment, I would appreciate your comments regarding how to set up an HTML insert that I can include here in TypePad. Thanks in advance.

• Negotiations
  • We negotiate every day of our lives.
    • Are all relationships continuing negotiations?
  • Examples
    • John Grinder: win/win or no deal.
    • Stephen covey: Think win-win.
  • Negotiation is trying to solve the same problem from different perspectives.
    • On the surface, it often appears that the objectives are different.
    • There is a level at which both aspects are part of the same problem.
  • This common area needs to be identified and used as the basis for negotiation.
  • Then the mindset
    • Realize that the problem is a common one.
    • Realize that you will collectively solve the problem.
    • Value the other pseron, his needs, his views and urgencies.
    • Seek win-win rather than win-lose. Covey and Grinder.
    • You can not solve the problem you think someone has until you solve the problem he thinks he has. Timberlake.
    • Understand the need that the other one has.
    • Seek first to understand, then to be understood. Covey

Craig @ May 10, 2006