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PSM #15: Negotiation — Notes

Craig @ May 10, 2006 # No Comment Yet

Following are the program notes for PSM15: Negotiations.I have made the transition to the Apple iMac from Windows and am working through the best way to publish this information. For those of you that know your way around the Apple environment, I would appreciate your comments regarding how to set up an HTML [...]

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PSM #14: The Manager’s Mind

Craig @ May 8, 2006 # No Comment Yet

PSM #14: The Manager’s Mind examines several aspects regarding employees, performance, and the manager’role. The fundamental message is that what the manager expects is what the manager gets.
The podcast notes are available here.

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PSM #14: The Manager’s Mind — Notes

Craig @ May 8, 2006 # No Comment Yet

The Manager’s Mind

What the manager thinks about his organization matters.
Request from reader to discuss the Hawthrone experiments

Western Electric Company, Chicago
1924-1933
change in working conditions had unexpected effects
belief that change occurred because subjects knew they were being measured for the effect

Observer Effect

Schrodinger’s cat

observation creates meaning

can not observe [measure] something without affecting it

tire pressure

Subject expectancy effect

subject expects a [...]

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